1811.2025
[FIELD REPORT]FIELD REPORT
Field report: assisted contact demand reduction
Technical discovery and contact-channel implementation for Local Authority client [redacted].
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1610.2025
[IDENTITY]NOTE
Passkeys: moving from pilot to production
Operational considerations for introducing passkeys without weakening account recovery or stranding existing users.
0706.2025
[FIELD REPORT]FIELD REPORT
Field report: airport parking platform cutover
Design, integration and production cutover of a responsive booking service for a regional airport parking operator.