Systems / Live status
Service status
Current and recent operational performance across our managed platform.
Platform availability
99.996%
100.0099.9999.9099.00
12 Jul18 Jul24 Jul30 Jul05 Aug11 Aug
99.872%31 Jul · 14:20Partial edge degradation
Median response118ms
Requests monitored18.4m
Recorded incidents02
Reporting regions06
Core platform services90-day availability
ServiceAvailabilityCurrent status30-day history
Web delivery networkEdge and origin availability
99.997%
Operational
Managed hostingProduction compute and storage
99.999%
Operational
DNS infrastructureAuthoritative name services
100.000%
Operational
Content delivery networkStatic assets and media
99.998%
Operational
Backup and recoveryEncrypted snapshots and archives
99.992%
Operational
Email deliveryTransactional notifications
98.721%
Degraded performance
Contact form processingWebsite lead delivery
—
No data
Support portalClient support and ticketing
99.941%
Operational
Availability is calculated from successful checks across configured monitoring regions.
Managed estate / Local government
Local Gov’t Services
99.999%Measured service availability
Infrastructure componentAvailabilityCurrent statusHistorical sample
PostgreSQL primary clusterCitizen and casework data · eu-west-2a
99.999%
Operational
Last data: 14 Jan 2026
Oracle revenues databaseCouncil tax billing · LGREV-PROD-01
99.999%
Operational
Last data: 08 Apr 2025
Redis session cacheDistributed sessions and rate limits
99.999%
Operational
Last data: 03 Sep 2025
RabbitMQ event busAsynchronous service events · v3.8
99.999%
Operational
Last data: 21 Dec 2025
Kubernetes ingress clusterInternal API routing and TLS termination
99.999%
Operational
Last data: 27 May 2025
S3 document archiveEncrypted evidence and case attachments
99.999%
Operational
Last data: 16 Jul 2025
Identity and SSO gatewaySAML, OIDC and staff authentication
99.999%
Operational
Last data: 04 Jan 2026
FrontendPublic web application
No data
No monitoring data
Last data: —
Staff portalInternal administration service
No data
No monitoring data
Last data: —
Frontend and Staff Portal are excluded from the aggregate figure because monitoring has not been configured.